Support

Support.

TaskBridge is an invite-only beta run by a single operator. Support is direct and personal — there is no ticket queue to disappear into.

Contact

Reply to the email your invitation or sign-in link came from. That thread reaches the operator directly and is the fastest channel for questions, bug reports, and security concerns.

What to include

• The bridge name (for example, Barology → Todoist) and the approximate time.
• What the bridge page shows — the status line, the counts, and the relevant activity rows. The Export button downloads the bridge configuration as JSON, which is safe to share: it contains no tokens or secrets.
• What you expected to happen, and what happened instead.

Service status

The health endpoint is public and answers without authentication:

GET https://tasks.bvdm.ai/health
→ 200 {"status":"ok"}

It returns 200 only after a successful database ping, and 503 otherwise. If health is ok but a bridge looks stalled, check its activity ledger first — every run is recorded, including the ones that changed nothing.

Common questions

An issue isn’t showing up in Todoist.

Mirrors cover open issues assigned to you in the Linear teams the bridge includes. Check the assignee, the team, and whether the bridge is paused. The periodic repair pass reconciles every 5 minutes by default, so a briefly missed event heals on its own.

“Sync now” seems to do nothing.

Manual sync is throttled to once per 60 seconds per bridge, and the activity ledger records every run — a run that found nothing to do is reported as “No changes”, not hidden.

I disconnected a provider. What happened to my data?

The stored token ciphertext is deleted immediately. Bridges that depended on the connection stop reconciling and say so. Nothing is deleted in Linear or Todoist — ever.

How do I stop everything?

Pause the bridge (reversible), or delete it — deletion removes TaskBridge’s configuration and history only. Your Todoist tasks are left in place, and nothing is changed in Linear.